I was a super user at the beggining when waze didnt have a lot of maps information, so i started exploring for them the streets that didnt existed in the app. my account had a lot of badges and i really enjoy using it. I had some years where I could not drive so i didnt use the app. when i came back to the app, the account was deleted and when contacting them, really never reply. Bad customer service and why they decided to delete such account. right now using it with another account you can notice that even Apple maps is better for navigation than waze.