Impossible service. Tried to order a couple items. Spent hours (plural) trying to place the orders, with the help of a live agent on chat and on my own. Neither could figure it out. Was told to delete and add credit card info and address. Sign out of accounts. Start new accounts. Then we tried to add existing credits I had but neither would work. Honestly... can't expect paying customers to spend hours to try and purchase a few items of furniture. Sorry Wayfair will take my biz elsewhere. Just when you thought it couldn't get any worse. I learned (and can validate with screenshots) the Wayfair rep lied to me about multiple things. Then I asked for escalation to a supervisor and I never heard back. Not only taking my business elsewhere - taking back and returning the three purchased items from Wayfair. Your customer service sucks at best. I'd give no stars if possible!
