I still don't have my order as it's in a warehouse 45 minutes from my home and was to be shipped out after 2 days. Today I still don't have my order so Wayfair doesn't know their right hand from the left or they are just trying to rip off their clients. Bad service with their online and phone people flat out lying to me as to the status of my order. Hope others read this so to avoid this company. My order sent to wrong address and was contacted as to that in which I gave new and proper address. Didn't the the product nor any notification so called and they said they were waiting for the address in their resolution facility. So gave them the proper address and have to wait 4 days till I even hear from them to do what I don't know. Meanwhile it's going to take God know how long to get my $1500 product to me. Lastly when called to get product shipped right address they tried to put a program onto my computer which was very suspicious. So done with Wayfair as it was company I used to trust. It's nice to recieve a response from Wayfair which didn't even address their poor delivery problem. I just paid to have it rerouted but that won't take place of another 4 days meaning it will take a 10 days or longer for me to get my product. So if you're happy to use a company with this kind of support. "Good Luck" The response below is such BS as it's taken weeks for us to get our dresser all with them not know where to send it when that information was given to them once the wrong address was found out. There is a reason they get such bad reviews. I have reported this and the dresser when I call about should have been her but instead it was still in Arizona so I cancelled the order. Have I seen my money back? No, so tommorow I will take further action as again it's not wonder you now have such poor reviews.
