Edit:the response they gave still resolves nothing theres a reason they have a 1.3 star on trust pilot they still refuse to refund.Purchased a couch , the delivery was a wreck, than the couch started having massive problems, they tried to "rectify" it by giving me 100 back, i complained again after the couch continued breaking within less than 4 months use.The product is absolutely trashed with minimal ware, Wayfair refuses to refund me, UNLESS i have fedex come pick it up which requires me to carry said couch dismantled, purchase boxes to ship it back down 4 flights of stairs which i told them would cost me money and im physically unable to do itbut they dont care, the couch is absolutely TRASHED and needs to be thrown away and yet they refuse to refund me with proof of this couch continually breaking.
