This company sells items it doesn’t actually have!. I ordered an air conditioner July 9 from Wayfair, in part because of the expected delivery date and also because of the price. But Best Buy was offering it for the same price. The Expected delivery date was July 13. On July 12, I checked to see that everything was in order because a friend was coming to help me install it. I was shocked to discover that they had changed the delivery day. It now said it would be SHIPPED on July 25. I had received NO NOTIFICATION of this change. By the time I discovered it, that particular model had sold out everywhere else. The only two options I was offered was to wait or cancel the order. So I have to wait at least two additional weeks during one of the worst heat waves in New York City history before I can get one, or cancel the order. After a lengthy discussion with a manager, I was finally offered, begrudgingly , a 27% discount on the item.I had a problem with Wayfair once before. I can’t believe I gave them a second chance. I will never order from them again!This "issue was resolved"when I canceled the order and bought one that was actually available on Amazon.
