wayfair

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Product went on sale before I received…

Product went on sale before I received it just a week after I bought it. They would not honor sales price (credit me the difference). I said well, then just cancel my order and I’ll buy it at the new price and they then proceeded to tell me I would have to pay a return re-route charge. Totally ridiculous, unfair, and not worthy of my business going forward. Agent (Jessica) said -“ we don’t price match online, not even our own prices” wow!!!! stay away - much better customer service elsewhere!

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Date of experience: Jul 26, 2024