I ordered 4 chairs for my family room. They delivered one of the four and said the remaining three would be delivered in 2 weeks. I then received an email that said the remaining three chairs were cancelled and that they would not be offering these in the future. I asked them if I could return the chair. They said it must be packaged for Fedex to pick up. Well, of course I don't have the original box and would not be able to get one that size. They said it must be repackaged to return it. Not very helpful. Now I have a chair that won't match the other three that I need and one not easy to get rid of. This company sucks!