wayfair

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What a disappointment

The pictures and video showed a nice desk with plenty of space. The desk I received was for a 10 year old. My chair barely fits in the space never mind if I need to turn around or anything. I told them in the live chat and they expected me to take the desk back apart to send it back. It only took hours to put together. And told me basically I was screwed. Do not do business with Wayfair...they are horrible. The issue is not resolved. Your customer service agent told me basically to take the desk apart..and send it back. That is not an option. it took 2 days to put it together and I no longer have the box. So basically she told me I was screwed. So it has not been resolved. I will not ever order from your company again Neither will anyone I know.

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Date of experience: Feb 18, 2025