wayfair

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I will NEVER buy anything from Wayfair…

I will NEVER buy anything from Wayfair again!! I waited six weeks for this couch. They charged me for delivery and wouldn't adjust to the current lower price. I spoke with customer service two days ago and was told my couch wouldn't come by Saturday but today is Friday and there's a new couch in my office. The couch itself is not as comfortable as I expected. The arm is very low and difficult to get comfortable. The padding is minimal. Luckily this is in my office and won't be used in the main home.

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Date of experience: Mar 27, 2025