wayfair

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Following up on wayfair purchase where…

Following up on wayfair purchase where wayfair absolutely flat out lied to me. Do not trust this company. I purchased a table it was shipped without one of the legs After i contacted they told me they would send me replacement leg from manufacturer. Waited a month and no leg Contacted them again and kow they tell me they do not send replacement parts Ok then your rep flat out lied to me? After several attempts by them to accept a 10 % a 15% reduction in price . They tell me they will give me a 20 % discount for the three legged table. And suggest I locate a replacement leg in a second hand store and paint it to match. The table has two sets of legs and the one they that I have to replace is a 6 inch leg. And not a normal length chair leg. If this isn't the most pathetic response to a complaint " go look elsewhere for a special size leg and paint it yourself "WOW WOW WOW.ALERT ALERT ALERTDO NOT BUYJUST GO TO A SECOND HAND STORE AND BUY A BEAUTIFUL USED PIECE OF REAL WOOD FURNITURE AND PAINT IT YOURSELF.MOST OF THEIR FURNITURE IS THAT CHEAP FAKE WOOD THAT USUALLY FAĹLS APART ANYWAY .THEY DONT BACK UP THEIR MERCHANDISE SUPPORT A LOCAL BUSINESS IN THESE DIFFICULT TIMES. P

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Date of experience: Apr 08, 2025