vrbo

1.2
1.2 from 2.0K Reviews and Ratings
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Do not use VRBO

Spent weeks to find the perfect property, hours on the phone with VRBO " because each agent gave us conflicting info" to vet out any potential issues for a once in a lifetime trip to Brazil. Host cancelled weeks prior to the trip because they found a longer term renter and just kicked us off the reservation. Now we are scrambling to find a new place, prices are way higher due to the date being so close. Complete nightmare. Worse thing is we cant even give the host a bad review because we never stayed at the property so they are free to screw someone else over the same way with no repercussions. The customer service reps are a mess, ended up losing connection and giving up on the whole thing.

1
Date of experience: Apr 28, 2023