We booked an appartment in Hue (Vietnam), were charged the full amount, but did not receive any instructions for check-in from the host. After several unsuccessful attempts to contact the host, we tried to seek help from vrbo. The support line consisted of a chat with an AI who asked me to contact the host. A true catch 22 situation. There is no local support line and you are left alone. At the end we had to find another accommodation on a peak holiday weekend in Vietnam. The money is lost. VRBO NEVER AGAIN!!!!!
