We are homeowner who rented through VRBO. Our HOA did construction on our unit without County required permits. The unit is now unsafe. We contacted renters who had booked to give them time to rebook. VRBO says that we would incur fines????? This is not within our control we explained this and provided documented proof. AIRBnB however was helpful and understanding to our monetary loss. Use ANYONE else BUT VRBO awe cancelled our partnership with them.And will inform EVERYONE we know that VRBO aid an unprofessional and not customer oriented business. Rent somewhere else.
