vrbo

1.2
1.2 from 2.0K Reviews and Ratings
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VRBO cancelled my reservation at…

VRBO cancelled my reservation at 12:15pm on the day of our trip when check in was at 3. They they wouldn’t accommodate us for the night. The best they could do is 2 hotel rooms for 8 adults and 2 dogs. The customer service rep was rude and did nothing to help and accommodate the situation. We were reading their legal website and they were lying left and right about how they were unable to help us.

1
Date of experience: May 05, 2023