vrbo

1.2
1.2 from 2.0K Reviews and Ratings
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Don't use VRBO

Don't use VRBO, their customer service is ineffectual/awful.The villa we rented was not as depicted in the pictures, kitchen was broken, bath was rusty,bare electical wiring, severe cracks in most internal walls, mouldy shower curtains the list goes on and VRBO have failed to help resolve. They constantly say take it up with the host, and the host is in denial, but VRBO won't step inI'm now having to go down the credit card "Charge Back" route

1
Date of experience: May 27, 2023