AVOID. Do not trust this site for your bookings. We paid upfront 6 months ago for a property in Cyprus for the host to say on a 3 way call that she took it down 4 years ago. I am now left without a property for a holiday that is in 3 days. Vrbo has been disgusting - avoid speaking with ‘ Hayman ‘. Giving a refund is not solving my issue! Terrible. Worst customer service I have ever had.