Useless travel website. I've booked with them three times:The first time in 2021, they accepted my booking and took my money, only to cancel the booking 6 months later due to the host apparently having sold the property. This left my trying to find a replacement property at short notice which cost significantly more. To make matters my worse my 'full refund' was not a full refund because the exchange rate had changed, so I received £30 less back than I originally paid.Second time in 2022, I booked with them and travelled abroad, I arrived to find no one at the property and it locked up. Fortunately the neighbours were in and called the owner, who eventually turned up to let us in. Otherwise, my family including young children would have been sleeping outdoors the first night of our holiday.Third time in 2023, they accepted my booking and took my money, only for the host to send me an email minutes later saying there was an error and their property prices hadn't been confirmed yet for the following Summer, so I'd have to cancel my booking.Absolute bunch of cowboys running this website. No integrity, no reliability and a complete waste of my time.
