This was my first and the last time using Vrbo.I booked an apartment for Christmas in Sal, Cape Verde and received a confirmation. But when I turned up at the property was told there is no reservation under my name and host didn’t receive money either. Spent 15min on the phone to Vrbo after which got an email from them that the property will refund me. One month later still nothing. On top of inconvenience caused I have to chase my own money.
