Vrbo is the worst do not book with them! We stayed at a property that the AC went out. We called and text the host and Vrbo all day. They did nothing but waste our day. The representative kept putting us on hold and hanging up on us. We provided text messages from the host showing it was hot and ask for somewhere else to stay. Nothing! They would not give us our money back. We left at 3am because we couldn’t bare the heat. I called back today and the representative said they couldn’t do anything because we checked out and would not let me speak with a supervisor. The person we spoke with said they were the property manager they were not even the host. I will never us Vrbo again!
