Have issues with a 11 day rental in Curacao. VRBO chat sent an email for me to provide docuemntation, of which I have plenty. Tried to confirm the email and all they want to do is have me call. Basically they are giving me a run around. Worse customer service experience ever. The rental is horrible and neither the host or VRBO is very interested in correcting. Would caution anyone from using them. Have pictures, video and chat transcripts for confirmation to my disatisfaction and the expensive lesson I have learned.