Our last stay was stressful, disappointing and not what we have ever experienced with VRBO. I had sent in a neighborly dispute and never heard anything back. The VRBO owner had cameras not only outside the home but inside and only verified by photos he sent to us. Exterior cameras based on VRBO rules are for safety and not to track the comings and goings of guests. This host tracked and miscounted how many people were in the home and charged us extra fees. He ruined our family time together for our nephews’s wedding with an unacceptable number of calls, emails, texts. This owner was creepy and not an honest person…renter be ware of VRBO and the home owner. Because of how VRBO handled this situation, taking down our honest review to boost the owner’s rating, and not responding back to us, we will now book directly with homeowners and management companies.
