Booked an apartment at 23 Rue De La Reverence Brussels for first Christmas away.On arriving greeter was unfriendly/unhelpful, basically handed us the keys and left us to it.The apartment was large but five floors up(75 steps).The decor was minimalist, white walls black wood floors.Kitchen light was broken.Shower was broken.Fridge door broken.Lounge settee(large L shaped)and its throws/cushions were filthy.Smelt and looked really bad.Dining chairs, lifted cushions to discover crumbs/nuts etc.Bedroom one, mattress is to small for divan and constantly slid about as did the sheet which was to large for the mattress.Water for bath was somewhere between lukewarm and a few degrees higher.Pressure was so low it took ages to run a bath.We had asked for a tree as it was Christmas and we had our 5 year old Grandson along.A tree was present on arrival put no pot or stand for it and no decorations(despite telling us we would have both).The heat in the apartment soon dried it out and the needles fell.We ended up buying a small imitation tree locally.This could be a great apartment but sadly is neglected and dirty.We continually tried to address issues with the owner but clearly he had no interest.He just wants the money and no fuss.I strongly advise you do not stay at this apartment.We presented our concerns to Vrbo but they also showed no interest whatsoever.
