On August 4, 2024, my property was booked via VRBO without my permission / authorization / prior agreement, which resulted in a cancellation. As I explained to VRBO on multiple occasions (in September, October, and December 2024), I had never agreed to my property being booked without my prior review of the visitor, and my personal authorization. Instead, VRBO system set my account to allow for immediate, unauthorized acceptance of reservations. All my attempts to resolve the issue with VRBO have resulted in nothing more than canned responses. VRBO keeps sending me invoices threatening to suspend my account, which makes no sense, since I removed the property from their listing myself, after this most unpleasant experience. I have requested assistance in preventing VRBO from further harassing me with their past-due notices by filing complaints with the FTC and BBB. I'd strongly recommend any property owner to never get involved with VRBO.
