vrbo

1.2
1.2 from 2.0K Reviews and Ratings
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Hosts cancel your reservation without…

Hosts cancel your reservation without penalty. My host canceled my reservation against my protest and then neither the host nor VRBO provided any compensation to find an appropriate replacement. I looked at the VRBO rules for hosts and the penalty for doing this to their customers is a $50 fee (to VRBO) and a 7 day listing suspension. This company doesn't take customers seriously and incentivizes bad behavior.

1
Date of experience: Jan 31, 2025