We booked for 2 nights thru VRBO. Had to get a hotel for 1 night at $200 as we had no where to stay after VRBO's mistake.. I am incredibly disappointed in their customer service. No response but essentially " sorry..our bad." We walked into someone's home with the code for front door of apt complex, then front door to apartment. It was someone's home. We scared them and they felt threatened henceforth threatened us. In a town near our home in NY a person was shot and killed for going up the wrong driveway! This could have been a dangerous situation and a major legal situation for VRBO. We could only stay 1 night instead of 2 as the only hotel we could book at late notice was dirty and uncomfortable. So a special family weekend, my Daughter's college graduation, was irrevocably changed by your irresponsibility. To not offer any compensation will just prove your poor
