What a pain in the *** to cancel my st*** callya digital prepaid card... they say you can do that in the app: nope. The chat bot gives me a number especially for this request. Well the bot when calling that number tells me another "special number" for callya. When I then call that number, they send me an SMS where I get a link. When I go to that link I f*** get a website where I only have certain options, of course none of them is "cancel callya prepaid". I really just want to get out of there! Just gonna write them an email that I want to leave. Dare them writing me back that I have to call a special number!They only get 2 stars because in my case the connection was always good actually. But that's the only positive thing I can say.
