I’ve been VS customers for years and the experience I had with their store today and their associates were horrible. I came in just to exchange a size up for a gift my friend got me. I told them that specifically and they said yeah we could do it for you and then exchange should be easy and no extra charge should be there. Then they proceeded the return first then when the exchange happened, they made me pay I was like for what??? It was an exchange and they asked for from my card. They said if i want to do from friend then she has to be here and do it. I was like wth then why didn’t you tell me in first place. And their attitude didn’t want to help them customer at all. This is how I’m being treated after being their customer so long. I would bring my business somewhere else. So horrible.
