victoriassecret

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I placed an order on the 7th November…

I placed an order on the 7th November for 4 bottles of body mist. Only 2 have arrived. No update. I contacted customer services which was pointless as the lady said she could see that 2 were still waiting to be shipped. I asked if I could have 2 that were in stock and was told no. I had to call back in a week. No email address to contact them just a telephone number which is always busy. It’s my daughter’s birthday tomorrow and the one that hasn’t arrived is the one she asked for. Customer service is very disappointing on this occasion.

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Date of experience: Nov 07, 2024