I been cut off for no reason as a spamer.After numerous attempts to communicate with Viber I get automated message and does nothing to reinstall me. I am 100% genuine. If a malicious person add my number as a spam I am blocked out!!!WHY Viber you don't solve this issue?WHY you don't investigate the malicious spamer who adds numbers as spam and your algorithm takes blind action ?I am answering your question how to IMPROVE !One phone call or responded email from your behalf (human) would have solved the issue.... let's all manage technology better.