HORRIBLE EXPERIENCE! Someone stole my user and password from Venmo and also got into my bank account doing 4 unauthorized transactions $500,$200,$300 and $500 stating rent, obviously I don't pay my rent like that. Two went through but other two were pending for July 1st. I inmediately called my bank to cancel any transaction from Venmo, and warned then about the other transactions. Venmo customer service was horrible. I received answer 2 days later and even though I explained the situation clearly and on time, they wouldn't cancel those transactions and paid the scammer. I just removed my credentials from Venmo just in case, thank God I did because they didn't protect me as their customer.They frozed my account telling me that I OWE THEM $700 or they will send me to collection. So now I have to pay money scammers wanted to steal from me. They are imbecile.I'm calling the police and open a report.
