My Venmo account was hacked and I had a large amount of money stolen from me. They disputed it and returned the money to my account a week later. However, they refuse to unfreeze my account. I have sent out multiple emails to them and have gotten no reply. They are completely ignoring me. The number they have doesn’t work for anything other than a forgotten password. I’m a single mother who just wants her money back. I’m at a total loss here. I’ve never seen a company be so unprofessional.
