I have used Venmo for a few years now, never had an issue. My son has for about a year now, without issue as well. Two weeks ago I sent him $2000, and Venmo has held onto it. Customer service told him to send proof of ID and wait 3-5 days, which he has done. They are not helpful and I’m a single mom out $2000 without any idea as to how to get this back. There has to be some sort of financial recourse because this seems like has been a trend (from what I’m reading and seeing on social media) with them for the last 6 months. They are holding folks’ money unjustly and not paying interest. Think I may file a report with the FDIC and whomever else might listen.
