This is a review of the Venmo Credit Card. I've had the credit card since February 2021 without any issues. They gave me an initial limit of $7K. I've never actually used the credit card but have it as a rainy day. Just recently I discovered the limit dropped to $1.5K without ever receiving notice as to why. Over the last week, I've been back and forth with their customer service team via the in-app messaging. The decrease was due to inactivity which I can understand. They then told me to verify my net annual income and to give them a dollar amount of what I'd like the credit limit to be. I simply requested to have the limit increased back to $7K and it was declined. Why bother asking me what I'd like my credit limit to be if you're just going to say no? What was the point of that? It's not like I asked for some ridiculous amount. I finally gave up messaging them and called their customer service. It turns out they would have to do a credit check because it's the "system" that determines credit limits. I have good to excellent credit and I have other credit cards with much higher limits than $7K so I declined and had them close my account.On the other hand, I've never had any issues with the banking/debit side of Venmo (knock on wood).
