Venmo is the most unprofessional company I’ve used in a long time. I have this app just to pay back and forth between family and small online purchases, but Venmo has been so unhelpful it’s making me want to just cut the credit card and say whatever to the outcome of my scores. They do not handle disputes in a timely fashion and the emails explaining anything are always confusing. When you call customer service, they don’t even know what they’re looking at, then when they get frustrated with you, they hang up on you without helping. I’m going to sue the company.
