Venmo is a scam to keep your money! Their software is a scam that benefits Venmo, not you! I was scammed, but I didn't realize at the time. A few hours later I figured out that I was scammed. I called my bank and they stopped the transaction. Venmo paid the scammers, now they want me to give them 100.00 for their mistake. My bank did an investigation and now Venmo won't call to talk with them to resolve the problem. Venmo is a SCAM, don't trust them. Venmo is paving the way for scammers to continue robbing us. Their software is horrible and their customer service is horrible they don't care! Go to your local police department and file a report against Venmo for wrongful practices.