If you are using venmo to make a payment (other than people you know, I mean people you personally know), stay away from 'venmo'. If a seller asks to use venmo, understand it 's a scam. So, RUN AWAY! Customer service is mostly auto generated! Sometimes there is an agent involved, and if you reply to your response, you get cut and paste reply. You call the 1(855) number, you can't reach a live person and CS is via email and email, each time you get a canned message. Better stay AWAY from venmo. I do not know how much more I could emphasize on this, simply STAAY AWAAAY!
