venmo

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Can't Even Login. Nightmare.

Made an account. Authenticated with code sent to my phone number. Couldn't login after several attempts. Tried resetting password multiple times. No email, no text, nothing to help.Contacted customer service. Uploaded I.D. They wrote back saying the I.D. doesn't match the account. I'm guessing they couldn't figure out the difference between a first, middle, and last name, so I explained that my names on the account DO IN FACT match my I.D.Here I am waiting...for days. My plan: attempt to use Venmo for just as long as necessary and stop. It's an absolute nightmare.

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Date of experience: Jul 14, 2024