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too greedy and rude

Everything is getting way too expensive + their customer service EU sucks. If the GMs don't have a valid explanation for their answers and you question them they just close the chat. That's just rude. This has happened more than once. If they don't feel like answering your question they just close the chat. I thought that they were there to help but nope.
I've been playing WOW for many years and the support is getting worse and worse.

1
Date of experience: Mar 12, 2015