I had trouble with deleting a character there was no place to open a ticket for this issue in game so I had to use the forums. The support agent gave unclear instructions he had instructed me to do a full ui reset once i informed him i had done this and it had not worked i was told to try again.No other information he didn't tell me he did anything nor did he tell me what to try again. After I had been told to try again I decided that he didn't care about helping me so i decided i would just rather wait the 30 days for the mail that was causing the error to auto delete I told the support agent that i would just wait the agent then took an attitude with me telling me he had done something to follow his instructions and that part of trouble shooting was trying things. This experience has made it clear that the next time I have an issue it is better just to go through wrong tickets until i get the chat option or just not seek help. Terrible customer service
