Battle.net and blizzard as a whole suck so much a$$.They don't often allow refunds when their rubbish product won't even work.If you manage to buy a game off of them which is a stupidly convoluted process they give you a product key and then you have to go through yet another process in order to download the game.I had to create two accounts and install 2 launches to get a game to not even work.Rubbish rubbish rubbish.Why can't they just be more like Steam.You want a game ?Here it is.Buy it.Download it.It works.But no, they are stupid and cash grabby and they don't offer an help at all.