Horrible customer service. I ordered a mirror than was delivered shattered. For the past 3 weeks, I’ve tried emailing (multiple times), calling every other day (on hold for 45 mins before I hang up), messaged on social media, spoke to their chat bot on their website, who only tells me there are no reps available. I’ve been trying to get this issues resolved for weeks and have YET to speak to a single representative. It’s so infuriating feeling so ignored after paying higher prices for their products.
