urbanoutfitters

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I never received my floor pillows

I never received my floor pillows. They were 85 dollars and never got delivered. I called about this matter a few times and they said my package did indeed get to me. I told them I never received them. Never gave me a refund or offered to ship out new pillows. Very disappointed and couldn’t believe nothing got done. I’ll never order from them again.

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Date of experience: Sep 15, 2020