I adored urban Outfitters, but it's another Anthropology company that produced goods that aren't up to snuff. Everything is cheep and the bedding and curtains are not well made. I loved the duvet covers and quilts, but for the last 13 years or so I have sent every piece of bedding I have ordered because the 100% cotton feels like sack cloth even the things they describe as soft,Often the bedding, pillows and rugs reek of chemical smells that don't abate with washing. I used to love the quilt collection and have some that I bought decades ago that are still beloved and in use in our home. They were such a great deal for the price and soft and comforting. Now the stuff is like sleeping in cheese cloth. The websites pictures are not clear enough that you can screen out course materials and poor workmanship.I have received furniture that looks like it was constructed by a kindergartner and ceramic items that were packaged so poorly that they arrived smashed in a million pieces. How anyone over the age of 7 would think putting a large cookie jar in a box, with a thin piece of plastic around it and expect it to survive shipping is a wonder. And then to have that same error be repeated two additional times, was it for me.Their customer service reps online are clueless and not at all helpful in resolving website technical issues like hung up carts. Urban was one of my favorite stores to buy home goods and lighting from, now the quality is so bad, I almost never bother to order anything almost everything I've ordered goes back because the quality is so cheesy.Like Anthropologie the styles in bedding are way to hippy looking, and seem to only reference Indian and Moroccan cloth patterns. Shake it up guys there is a world full of amazing textile design, why not something Chinese, African, Japanese, British, Scandinavian, Dutch or from New Zealand. It's gotten a little more interesting this past year. All I want is a incredibly soft light weight 100% quilt that does not smell of chemicals. Who wants to sleep under sheets, duvets and quilts that feel like a luffa? Furniture with legs that aren't crookedly attached, chipped, or scratched would be a plus and getting things out to shoppers without breakage would be a plus. Better quality control would be appreciated.
