WOW! The worst customer service I've ever experienced. I placed an order on December 5th and my package was supposedly delivered on the 11th. The customer service agent that I spoke to told me to wait 48 hours for my order to be investigated - two days later and still no email that they promised. I'm really not looking forward to battling this issue out further since I doubt it will get resolved. Hoping for a refund at best.
