urbanoutfitters

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I walked into the Cherry Creek mall…

I walked into the Cherry Creek mall location to return items my daughter had purchased. The gentleman let me know that for the value of both of those was a $120. My daughter and I then proceeded to shop to fill that amount. When we were finished and went to the register and we were told that 1 item was worth $10 the other worth 10 cents. What? She then refused to give that amount and asked for multiple information. I tried to pull the receipt. We have an after back and forth each time saying she couldn't find anything. I have spent way too much that I was treated this way.

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Date of experience: Feb 17, 2021