My package had a Monday ETA. I saw a link to upgrade my shipment. I did that. Then it says Saturday delivery. Nice. Saturday night I see in the package had arrived Friday morning at my local center, then I see right after that they had sent my package to California. My package went from Tampa to Denver to LA then back to Denver for a delivery that was delivered 2 days past the initial ETA. Now I can’t even reach anyone to ask for a refund of the upgrade.