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I purchased a set of speakers from…

I purchased a set of speakers from California (JBL L150 vintage) in perfect shape. The seller got pricing from ups, I didn’t like the idea because years before I purchased a set of JBL speakers from Phoenix Arizona and when they arrived they were close to falling out of the boxes. Plus they were damaged but I was able to repair them and luckily they were ok.The seller of the 150s packed them extremely well! When they arrived everything seemed okay! Till I unpacked them, the corners were smashed in and the speakers frame was loose from smashing them around, the grill are broken and the frames broke and the steel inner frames are broken.So far I figured close to $1500 in damages. So I tried to contact ups and file a claim, oh that’s nothing but a run around. They want me to pay a technician to assess the damage. I do my own repairs and rebuild my own receivers and speaker system work. Just try to get someone to talk to from this company. The damage is not caused by the delivery men, it’s caused by the monkeys in the depo’s that throw our packages around like hay bales. Those jerks don’t care about your packages. I truly believe they think it’s funny to wreck your property.Then you receive your property and the company doesn’t give a crap either, the run around begins and you give up. My advice! If you don’t want it damaged! Ship fedx ! I have had good luck with Fedx. Dean H. Laporte Minnesota

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Date of experience: May 21, 2025