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UPS doesn't care

My package should have arrived on 06/04/2025 by 7:30 pm. A sender missed an apartment number, and UPS didn't even try to call, text or email me to figure out a missing info. Instead of this, immediately - in 20 minutes, at 7:58 pm they shipped my package with very important urgent stuff back to Europe!!! They didn't even give me a chance to receive my package! They don't think, don't feel, and literally don't care. I will never ever use your services anymore!

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Date of experience: Jun 04, 2025