uniqlo

1.4
1.4 from 2.0K Reviews and Ratings
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Disappointing quality and awful customer services

I ordered a couple of items from the Marmekko 2020 collection. After washing one of the t-shirts, black color discolored the white bits. The customer services responded to me with once a week frequency, demanding peculiar proofs- photos of my laundry detergents and their labels, then photos of internal labels of the t-shirts. I provided all, and have not heard from them since two weeks. Very disappointing and I won't be buying anything from them again. I also did not get refunds for my returns, still awaiting actions from them-it's already over a month.

1
Date of experience: May 28, 2020