As a regular customer of Uniqlo I am disappointed with the last 2 orders I have made. Long story short , the first I ordered as click and collect next day from store. I received no correspondence about the item arriving or not. It didn't arrive so I waited a week. Still nothing. After messaging customer service I was told my items were lost yet I was still charged. 2nd order , I've waited almost 2 weeks. I chased it up today to find out whats going on and have now been informed one of the items is now out of stock . Again I have been charged for items I have not received / and was never going to. This is frustrating as both refunds will take another week to process and this is money that could have been spent elsewhere. I never write bad reviews but just want to warn anyone thinking of buying, that they should expect delays with receiving their items and refunds should anything go wrong.
